Operations Coordinator

Job Site Location US-FL-Fort Lauderdale
Requisition ID
2020-11528

Position Objective

The Harvard Companies provide important building services to thousands of clients across the business community. Harvard Maintenance and Harvard Protection Services are two of the largest and fastest growing, privately owned providers of high quality janitorial and security services in the United States. We are an industry leader and are well known for our innovative thinking and entrepreneurial spirit.  Our success over the last fifty years stems from Harvard's Inverted Pyramid®, which recognizes that our front-line employees are the most important people in our organization.   The Inverted Pyramid® ensures that our employees feel valued, are given the tools to be successful, and are empowered to execute in their roles.  People are also at the center of our Core Values.  Our People First core value clearly states that “we are a family organization that promotes respect and embraces diversity”. 

 

Job Summary:

Provide the day-to-day administrative support for the office and Operations department team.  Perform administrative, reconciliation and client service duties.

Essential Duties and Responsibilities

  • Provide the Billing Department with any building property changes; vacancy changes, new or terminated building data
  • Manage vacancy reports with customers on a monthly basis to ensure accuracy of move in and move outs
  • Responsible for all office and building vending service accounts
  • Assist operations with work order management – creating work tickets, closing work tickets, and ensuring work tickets are properly billed
  • Collect information from operation managers of labor adjustments due to vacancy changes
  • Work as liaison between operations managers/directors with updating setup/cost sheets and labor budget documents based on staffing changes
  • Provide new supply budgets to area managers
  • Assist with annual contract escalation process
  • Assist with collections of past customer receivables
  • Track/manage safety reports received for field managers
  • Work as liaison between operations managers and mechanic on repairs and estimates for equipment
  • Follow up on supply/equipment orders for all new startups
  • Perform other duties as assigned by the operations or management teams

Knowledge and Skill Requirements

  • Minimum of 2-3 years of administrative experience (use of computer and other office equipment)
  • Minimum of 4-5 years of industry experience (janitorial, property management, service sector)
  • Proficiency in MS Office with expertise in Microsoft Word, PowerPoint and Excel.
  • Detail oriented and comfortable working in a fast-paced office environment.
  • Ability to multitask, be resourceful and a good problem solver.
  • Good organization skills and dedication to completing projects in a timely manner.
  • High School diploma or equivalent

Compensation

Harvard is offering a competitive compensation structure including benefit package with medical, dental, life, and long-term disability (LTD) insurance along with 401K Savings Plan.
 
An Equal Opportunity Employer --- M/F/D/V

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