Regional Human Resources Manager

US-NY-New York
Requisition ID

Position Objective

Company Overview:


Harvard Maintenance, Inc. is one of the largest and fastest growing, privately owned providers of high quality janitorial services in the United States.  We are an industry leader and are well known for our innovative thinking and entrepreneurial spirit.  Our success over the last fifty years stems from Harvard's Core Values®, which puts our employees first so they in-turn deliver Service Excellence to our clients. While much of our industry cleans for appearance alone, we clean for wellness, focusing on health and safety, sustainability, and asset preservation of our client's facilities. Our People First core value clearly states that “we are a family organization that promotes respect and embraces diversity.



Position Objective:

In addition to providing HR business partnership to several members of Harvard senior management, the Human Resources Manager for the New York region also has primary accountability for managing day-to-day employee relations issues across Harvard’s northeast region for approximately 3500 employees working across over seven (7) states.  Works in partnership with General Counsel and the legal team to address grievance and employee relations issues. Provides effective HR leadership across the administration of policy and procedure, recruitment and onboarding, off-boarding, employee relations, labor relations, compliance to all company and HR initiatives, performance management, data entry and reporting and employee development.  Reporting to the Director of Field Operations HR, this role is based in New York City.

Essential Duties and Responsibilities

  • Operates as a business partner to regional leadership and management on HR requirements in the delivery of regional clients, goals, and initiatives.
  • Is a managerial member of the Human Resources team accountable for organizational goals and initiatives; contributes to developing departmental goals, objectives and systems within the department.
  • Provides direction to regional management and employee base on all Human Resources initiatives.
  • Serves as role model and coach to regional HR team.
  • Guides employees, supervisors and management through investigative processes of employee relations and makes recommendations when necessary.
  • Develops recruitment strategies to achieve required staffing levels.  Meets with Hiring Managers to develop specific recruitment plans.
  • Ensures compliance with federal and state regulations concerning employment.
  • Oversees the maintenance of compliance with all employee files through eFile
  • Recommends innovative approaches, policies and procedures to effect continual improvements in efficiency of department.
  • Manages the maintenance of employee records and data integrity and compiles reports for Management as requested.
  • Facilitates communication among employees and management.  Guide Management and employee base on problem solving, dispute resolution, regulatory compliance and litigation avoidance.
  • Develop and coach regional HR team.
  • Develop training and staff development to enhance the effectiveness of employee performance in achieving the goals and objectives of the division.
  • Other duties as assigned.

Knowledge and Skill Requirements

  • Bachelors Degree in related field or additional experience in lieu of degree
  • A minimum of 10 years HR Generalist experience preferred.
  • Excellent written and verbal communication skills
  • Ability to exercise sound judgment and make decisions in a manner consistent with the essential job functions
  • Coaching and mentoring skills required
  • Ability to build and maintain positive relationships internally and externally
  • Self-starter with excellent dependability and integrity
  • Knowledge of federal, state and local laws
  • Bilingual language skills preferred; preferably Spanish or Albanian


Harvard is offering a competitive salary structure including benefit package with medical, dental, life, and long-term disability (LTD) insurance along with 401K Savings Plan.
Equal Opportunity Employer


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