Account Manager - Maintenance Services

Provides comprehensive management of all day to day activities as it relates to operations, administration and customer service. The position plays a key role in coordinating communication between contractor and its client and participating as a partner in in their facilities management group.

• Interface with client management and contractors staff to coordinate and execute cleaning and other projects
• Monitor to ensure quality control expectations are met
• Manage work order system
• Manage expenditures such as labor and supplies to budget
• Manage schedules to ensure contract compliance
• Review employee performance and be able to execute corrective action plans
• Complete all quality control programs in accordance with company guidelines
• Other projects as assigned

• High School Diploma
• Minimum (5) years’ experience of corporate office janitorial operations and manufacturing critical environments.
• Excellent written and verbal communication skills
• Experience with new construction, space reuse and constantly changing space needs.
• Experience with creating and managing complex budgets.
• Ability to self-manage daily activities
• Must be flexible with work hours and schedule
• Technical knowledge of all aspects of janitorial service delivery
• Proficient in Microsoft office

Harvard is offering a competitive salary structure including benefit package with medical, dental, life, and long-term disability (LTD) insurance along with 401K Savings Plan.
 
Equal Opportunity Employer