Account Manager - Maintenance Services

US-RI-Providence
Requisition ID
2017-2612

Position Objective

Provides comprehensive management of all day to day activities as it relates to operations, administration and customer service. The position plays a key role in coordinating communication between contractor and its client and participating as a partner in in their facilities management group.

Essential Duties and Responsibilities

  • Interface with client management and contractors staff to coordinate and execute cleaning and other projects
  • Monitor to ensure quality control expectations are met
  • Manage work order system
  • Manage expenditures such as labor and supplies to budget
  • Manage schedules to ensure contract compliance
  • Review employee performance and be able to execute corrective action plans
  • Complete all quality control programs in accordance with company guidelines
  • Other projects as assigned

Knowledge and Skill Requirements

  • High School Diploma
  • Minimum (5) years’ experience of corporate office janitorial operations and manufacturing critical environments.
  • Excellent written and verbal communication skills
  • Experience with new construction, space reuse and constantly changing space needs.
  • Experience with creating and managing complex budgets.
  • Ability to self-manage daily activities
  • Must be flexible with work hours and schedule
  • Technical knowledge of all aspects of janitorial service delivery
  • Proficient in Microsoft office

Compensation

Harvard is offering a competitive salary structure including benefit package with medical, dental, life, and long-term disability (LTD) insurance along with 401K Savings Plan.
 
Equal Opportunity Employer

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