• Account Manager - Maintenance Services

    Job Site Location US-RI-Providence
    Requisition ID
  • Position Objective

    Provides comprehensive management of all day to day activities as it relates to operations, administration and customer service. The position plays a key role in coordinating communication between contractor and its client and participating as a partner in in their facilities management group.

    Essential Duties and Responsibilities

    • Interface with client management and contractors staff to coordinate and execute cleaning and other projects
    • Monitor to ensure quality control expectations are met
    • Manage work order system
    • Manage expenditures such as labor and supplies to budget
    • Manage schedules to ensure contract compliance
    • Review employee performance and be able to execute corrective action plans
    • Complete all quality control programs in accordance with company guidelines
    • Other projects as assigned

    Knowledge and Skill Requirements

    • High School Diploma
    • Minimum (5) years’ experience of corporate office janitorial operations and manufacturing critical environments.
    • Excellent written and verbal communication skills
    • Experience with new construction, space reuse and constantly changing space needs.
    • Experience with creating and managing complex budgets.
    • Ability to self-manage daily activities
    • Must be flexible with work hours and schedule
    • Technical knowledge of all aspects of janitorial service delivery
    • Proficient in Microsoft office


    Harvard is offering a competitive salary structure including benefit package with medical, dental, life, and long-term disability (LTD) insurance along with 401K Savings Plan.
    Equal Opportunity Employer


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