Administrative Assistant - 32739

Company Overview:

The Harvard Companies include entities working to serve the business community in the janitorial and protection services areas. Harvard Maintenance and Harvard Protection are two of the largest and fastest growing, privately owned providers of high quality janitorial and security services in the United States.  We are an industry leader and are well known for our innovative thinking and entrepreneurial spirit.  Our success over the last fifty years stems from Harvard's Inverted Pyramid®, which recognizes that our front-line employees are the most important people in our organization.   The Inverted Pyramid® ensures that our employees feel valued, are given the tools to be successful, and are empowered to execute in their roles.  People are also at the center of our Core Values.  Our People First core value clearly states that “we are a family organization that promotes respect and embraces diversity”.

Job Summary:

To provide administrative support to the New York Sales and Operations Department of Harvard Maintenance. This position will assist with research and resolution of general and basic operational issues. Follows existing documentation, process flows, and standard operating procedures to complete routine day-to-day tasks. Works closely with other team members to ensure day-to-day tasks associated with customer deliverables are performed in a timely and accurate manner.

• Typing, faxing, filing and mailing all correspondence
• Data entry and manage work tickets as directed by site managers, sales, and operations
• Print invoices and assist with reconciling customer bills
• Assist with collections for sales and operations department
• Close all work tickets for sales and operations
• Forward phone calls to appropriate staff member or resolve client/employee issues as needed
• Assist Management as requested on various tasks
• Other duties and projects assigned

• Associates Degree in related field or equivalent experience
• A minimum of three - five years administrative experience
• Excellent written and verbal communication skills
• Ability to exercise sound judgment and make decisions in a manner consistent with the essential job functions
• Ability to interact with all levels of management throughout the Harvard Companies
• Ability to build and maintain positive relationships internally and externally
• Self-starter with excellent dependability and integrity

Harvard is offering a competitive salary $$60,000 - $75,000/annual including benefit package with medical, dental, life, and long-term disability (LTD) insurance along with 401K Savings Plan.

An Equal Opportunity Employer --- M/F/D/V

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